Privacy policy

PRIVACY POLICY

Last updated: July 31, 2024

This Privacy Policy outlines how Dheust  https://dheustworld.us/ collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://dheustworld.us/ or otherwise interact with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other necessary steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as detailed below. The information we collect and use varies depending on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, enhance or improve the Services, comply with any legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you engage with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections outline the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you submit to us through our Services may include:

  • Contact details: your name, address, phone number, and email.
  • Order information: your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: your username, password, security questions, and other details for account security.
  • Shopping information: items you view, add to your cart, save to your account (such as loyalty points, reviews, referrals, or gift cards), or purchase.
  • Customer support information: any information you choose to share when communicating with us, such as messages sent through the Services.

Some features of the Services may require you to provide specific information about yourself. You can choose not to provide this information, but it may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may involve the use of cookies, pixels, and similar technologies ("Cookies"). Usage Data can include details about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other interactions with the Services.

Information We Obtain from Third Parties

We may acquire information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, like Shopify.
  • Payment processors that gather payment information (e.g., bank account, credit or debit card details, billing address) to process your payments and fulfill your orders.
  • When you visit our Site, open or click on our emails, or interact with our Services or advertisements, we or our partners may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. Please also see the section below regarding Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to deliver the Services as part of our contractual obligations, including processing payments, fulfilling orders, sending account-related notifications, managing your account, arranging shipping, and facilitating returns and exchanges. We may also enhance your shopping experience by enabling Shopify to integrate your account with other services you may choose to use. In this case, Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy.

  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, including sending marketing communications via email, text message, or postal mail, and displaying advertisements for products or services. This may involve tailoring the Services and advertising on our Site and other platforms. For EEA residents, the legal basis for these data processing activities is our legitimate interest in selling our products, per Art. 6 (1) (f) GDPR.

  • Security and Fraud Prevention: We use your personal information to detect, investigate, or act on potential fraudulent, illegal, or malicious activities. If you register an account, you are responsible for keeping your credentials secure. We recommend not sharing your username, password, or access details with anyone. If you suspect your account has been compromised, please contact us immediately. For EEA residents, the legal basis for these activities is our legitimate interest in maintaining website security for you and other customers, per Art. 6 (1) (f) GDPR.

  • Communicating with You and Service Improvement: We use your personal information to provide customer support and enhance our Services. This serves our legitimate interests to be responsive, deliver effective services, and maintain our business relationship with you, according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific details about the Cookies related to our use of Shopify, please visit Shopify's cookie policy. We use Cookies to enhance and improve our Site and Services (including remembering your actions and preferences), to conduct analytics, and to better understand user interactions with our Services. We may allow third parties and service providers to utilize Cookies on our Site to personalize services, products, and advertisements.

Most browsers automatically accept Cookies, but you can adjust your browser settings to remove or reject them. Please note that removing or blocking Cookies may adversely affect your user experience and could cause some Services to function improperly or become unavailable. Additionally, blocking Cookies may not entirely prevent how we share information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, enabling you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat that signal as a valid opt-out request for sharing/targeted advertising for the associated browser or device. If we can link the device sending the signal to a Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, visit globalprivacycontrol.org. Other than the GPC, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may share your personal information with third parties for contractual fulfillment, legitimate purposes, and other reasons outlined in this Privacy Policy. Such circumstances may include:

  • With vendors or third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners, including Shopify, to deliver services and advertise to you. Our partners will use your information according to their own privacy policies.
  • When you direct, request, or consent to our disclosure of certain information to third parties, such as when shipping products or through social media widgets or login integrations.
  • With our affiliates or within our corporate group for legitimate business purposes.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas and similar requests), to enforce terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.